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Redefining transport networks for a new generation of connectivity services.

Privacy Policy

Introduction

Welcome to the Infinera Corporation (“Infinera” or “us” or “we” or “our”) web site (https://www.infinera.com), and any other web sites or services operated or produced by Infinera Corporation (the “Website”). Infinera values the privacy of the users, customers, and others who visit and use the Site (“you” or “your” or “Users”).

We are committed to protecting and respecting your privacy. We are established in the United States with a registered office at 6373 San Ignacio Avenue, San Jose, CA 95119, and for the purpose of the General Data Protection Regulation (the “GDPR”), we are the data controller.

This policy sets out the basis on which we will process any personal data we collect from you, or that you provide to us, in connection with your use of our Website. Please read this policy carefully so that you understand your rights in relation to your personal data, and how we will collect, use and process your personal data. If you do not agree with this Privacy Policy in general or any part of it, you should not access the Website. If you are a California resident, please also review our California Resident Privacy Notice.

This Website and the products and services we offer are not for children.

What types of information do we collect and how we use it?
Information you give us. You may provide information by contacting us via our Website, by creating a customer account on our Website or requesting that we send you a newsletter or information regarding our products. In the course of the above, you may provide us with certain personal data including your name, home or other physical address, email address or other contact information.

We use your personal information where our interest in providing you with the best possible service is not overridden by your interests. We use your personal data as a means of controlling access to certain portions of the Website, to communicate with you and provide you with information and updates regarding our products and services and, where necessary, enforce our Website terms and conditions.

Technical usage information. When you visit the Website, we collect the information sent to us by your computer, mobile phone, or other access device using tracking technologies, which may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that the Website is accessed.

Our use of this data allows us to improve our web site and your web experience by: personalizing our Website to ensure content from the Website is presented in the most effective manner for you and your device; monitor and analyze trends, usage and activity in connection with our Website and services to improve the Website; administer the Website and for internal operations, in order to conduct troubleshooting, data analysis, testing, research, statistical and survey analysis; and keep the Website safe and secure.

Do we use cookies and other tracking technologies?
Some pages on the Website utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall personal information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Website.

Tracking technologies are used to collect the technical usage information described above. We use Google Analytics, which is a web analytics tool that helps us understand how users engage with the Website. Like many services, Google Analytics uses first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit the Website – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout

Many web browsers support Do Not Track technology. While we strive to offer you choices when you use our Website and services, we do not promise that we will be able to receive or honor web browser Do Not Track signals but if you are in the EU, we will honor your cookie choices.

How do we share your personal data?
We share your information with selected recipients. These categories of recipients are as follows:

  • cloud storage providers located in United States, to store the personal data you provide and for disaster recovery services;
  • advertisers and advertising networks located in United States and which store your personal data in United States that require the data to select and serve relevant adverts to you and others; and
  • analytics and search engine providers located in United States and which store your personal data in United States that assist us in the improvement and optimization of the Website.

We will share your information with law enforcement agencies, public authorities or other organizations if legally required to do so, or if we have a good faith belief that such use is necessary to: comply with a legal obligation, process or request; enforce our terms and conditions and other agreements, including investigation of any potential violation thereof; detect, prevent or otherwise address security, fraud or technical issues; or protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).

We will also disclose your information to third parties in the event that we sell any business or assets, in which case we will disclose your data to the prospective buyer of such business or assets; or if we or substantially all of our assets are acquired by a third party, in which case information held by us about our users will be one of the transferred assets.

Where do we store your personal data?

Because we are company located in the United States, the information that we collect from you will be transferred to, and processed in the United States. Your personal data is processed by staff operating outside the EEA who work for us. Such staff are engaged in the management of our Website, the preparation and circulation of our newsletters and the provision of support services. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this policy.

The security of your personal data
Infinera is committed to maintaining the security of your personal data, and we take appropriate precautions to protect the personal data that you share with us through the Site from unauthorized access, disclosure, alteration or destruction.

We will, from time to time, host links to and from the websites of our affiliates or third parties. If you follow a link to any of these websites, these websites will have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to those websites.

How long do we store your personal data?
We will retain your information unless we are required by law to delete it, or if we accept your request to erase the information.

Your rights
In certain circumstances you have rights in relation to the personal data we hold about you. We set out below an outline of those rights and how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights. To exercise any of your rights, please email dataprivacy@infinera.com. Please note that for each of the rights below we may have valid legal reasons to refuse your request, in such instances we will let you know if that is the case.

  • Access and Portability: You have the right to access the personal data we hold about you and, for some data, the right to ask us to transfer it to another party;
  • Correction: You have the right to require us to correct any personal data held about you that is inaccurate and have incomplete data completed.
  • Erasure: You may request that we erase the personal data we hold about you in certain circumstances. Please provide as much detail as possible on your reasons for the request to assist us in determining whether you have a valid basis for erasure.
  • Restriction of Processing to Storage Only: You have a right to require us to stop processing the personal data we hold about you other than for storage purposes in certain circumstances.
  • Objection: You have the right to object to our processing of data about you and we will consider your request. Please provide us with detail as to your reasoning so that we can assess whether there is a compelling overriding interest in us continuing to process such data or we need to process it in relation to legal claims.

Withdrawal of Consent
Where you have provided your consent to us processing your personal data, you can withdraw your consent at any time by emailing us at dataprivacy@infinera.com.

Objection to Marketing
At any time, you have the right to object to our processing of data about you in order to send you promotions, special offers, sales and marketing materials, including where we build profiles for such purposes and we will stop processing the data for that purpose. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at dataprivacy@infinera.com.

California Privacy Rights
If you are a California resident, please review our California Resident Privacy Notice for information regarding you California privacy rights.

Complaints
In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at dataprivacy@infinera.com and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection supervisory authority in the EU country in which you live or work where you think we have infringed data protection laws.

Changes
Any changes we will make to this policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this policy.

How to Contact Us
You can contact Infinera by email at info@infinera.com or by sending a letter to the email or mailing address below. Please include your contact information, name of the Infinera website or service, and a detailed description of your request or privacy concern.

Address: Infinera Corporation Attn: Legal Department, 6373 San Ignacio Avenue, San Jose, CA 95119.

Last updated: January 12, 2021