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Technical Training

The Infinera Learning Experience is a comprehensive suite of training courses and modules to train customer personnel in the installation, administration, maintenance, and operations of the Infinera Digital Optical Network. Infinera utilizes the latest in learning technologies and methodologies to create a personalized learning environment, providing timely and relevant information in easily-accessible formats.

Infinera offers its training courses in two formats:

  • Classroom Learning Format: Infinera offers all of its courses in a classroom learning format with extensive hands-on labs on the latest Infinera equipment. Infinera has classroom locations at headquarters in Sunnyvale (CA, U.S.), London, Stockholm, and Hong Kong. Infinera can also deliver most class types at the customer location.
  • E-Learning Format: Infinera also offers many courses, videos, and tutorials in e-learning format. Most of our instructor-led courses require pre-requisites which are completed through e-learning. E-learning content is accessed through a compatible web browser to Infinera’s Learning Management System. Customers can choose to access the content on per course basis or an annual subscriptions. The annual subscription allows access to all Infinera Customer e-learning content for one year from purchase date.

Table of contents:

Training Credits

Scheduling Courses

Course Offerings

Training Locations


Training Credits

The Infinera Learning Experience uses a “training units” model. In its simplest form, customers buy training units which are good for one year from the date of purchase, then use the training units to purchase various training classes. The primary advantages of buying training units instead of classes directly in $USD are flexibility and price protection. There are two types of training units – one type is for eLearning, and the other type is for instructor-led.

Scheduling Courses

Infinera flexibly schedules and provides its courses based on customer request, and therefore has a limited “set schedule” for our course offerings. To schedule an Infinera Long Haul (DTN-X) course, send an email to trainingsupport@infinera.com and a training specialist will work with you to schedule the appropriate courses. To schedule an Infinera Metro Platform Course, please register for an account. Once your account is verified, you can view the training calendar and request a course.

Course Offerings

Our standard course offerings are listed in the table below. However, any class and subject can be customized to best meet our customer’s needs, schedule, and equipment. Courses may also be combined. Installation courses are generally hosted at an Infinera facility, and Administration courses are generally offered at the customer site.

We also offer remote trainings through MS-Lync / Skype, BlueJeans, or WebEx. Email the training team at trainingsupport@infinera.com for details on remote training.

Infinera Long Haul (DTN-X) Platform Courses

Course Name Audience Type Course Description Course Length
Field Engineering Field Technician This technical training is designed for Field Engineers who install and commission network elements. This training course will show the student how commission a DTN or DTN-X node so that it can then be accessed remotely for further configuration by the Network Operation Center. Students will bring up a Raman link and configure Line Modules and Band Mux Modules (BMMs) and learn how to make software upgrades and database backups as well as replace modules and interpret Alarm Manager and Event Logs. Hands on exercises are done using Graphical Node Manager (GNM). 3 Days
NOC Engineering NOC Tier 3 Engineer This three-day class is designed for NOC Tier 3 Engineers who carry out high level troubleshooting on all aspects of the DTN and DTN-X network and are responsible for the security and administration of the network and perform software upgrades. Students will be given an overview of DNA to perform alarm and event management, troubleshooting and diagnostic operations, configuration options, provision all types of services, security administration and use various tools such as Digital Link Viewer (DLV) and Digital Bandwidth Manager (DBM). 3 Days
Network Planner Network Planning This technical training is designed for Network Planners who design the network with Infinera assistance. This training course will show the student how to manage network capacity, how to add and configure Line Modules and BMMs, plan and design node administration such as DCN and GMPLS IP addresses and NTP configuration, read optical power measurements, given an introduction to Digital Network Administrator (DNA) including in depth lessons on critical tools such as Digital Link Viewer (DLV) and Digital Bandwidth Manager (DBM). Students will also be given lectures to fully understand the signal flow through the DTN/DTN-X including explanations on Forward Error Correction (FEC) and Q-Values. 2 Days

FLM FLM Engineer This technical training is designed for engineers who carry out first line maintenance activities. This training course will show the student how replace modules, retrieve logs, back up databases and perform other activities when given remote instructions and guidance from the Network Operations Center. 1 Day
Site Engineering Site Engineer This technical training is designed for Site Engineers who carry out site surveys and create work order packages for field techs to install and commission network elements and module adds. This training course will show the student how to configure a node, including addresses for the DCN, GMPLS and OSC, configure Line Modules and Band Mux Modules (BMMs), and make all physical connections and other configuration options as well as performing software upgrades. Hands on exercises are done using Graphical Node Manager (GNM). Students will also understand the signal flow through the DTN/DTN-X. 1 Day
Deployment Deployment Engineer This technical training is designed for Deployment Engineers performing commissioning and configuration activities from a remote location using Graphical Node Manager (GNM), who adds capacity on the network, confirms power levels, set thresholds, set up cross connects for trib to trib testing and ensure successful deployments of new nodes. Use of various tools such as Digital Link Viewer (DLV) and Digital Bandwidth Manager (DBM) to perform diagnostics and troubleshooting. Students will also bring up a Raman link. In depth theory is provided on modulation techniques and signal flow. 3 Days
DNA Fundamentals NOC Engineer This technical training is designed for NOC Engineers who carry out surveillance and troubleshooting of the DTN/DTN-X network using Digital Network Administrator (DNA). Students will be given an overview of DNA to perform alarm and event management, troubleshooting and diagnostic operations, carry out configuration options on the DTN and DTN-X and use various tools such as Digital Link Viewer (DLV) and Digital Bandwidth Manager (DBM). 2 Days
Provisioning Service Delivery This technical training is designed for Service Delivery Engineers who design and provision services in the DTN/DTN-X network. Students will use DNA to provision all types of services and then perform basic diagnostics on them and launch performance monitoring data. 2 Days
Customer Service Customer Tech Support This technical training is designed for Customer Technical Support Engineers who rectify customer reported circuit issues on the DTN and DTN-X network. Students will be given an overview of DNA to perform alarm and event management, troubleshooting and diagnostic operations and use various tools such as Digital Link Viewer (DLV) and Digital Bandwidth Manager (DBM). 2 Days

Infinera Metro (TM Series) Platform Courses

Course Name Audience Type Course Description Course Length
Metro Field Engineering Field Technician This four-day course focuses on equipment from the TM product line. It covers installation and configuration from a network element perspective including amplifiers and ROADMs. The course consists of presentations and practical exercises. Basic knowledge of SDH transmission, xWDM transmission and IP is expected in addition to practical knowledge of the operation and maintenance of an optical transmission network. This course is designed for people that need to know how to install and commission an xWDM system (TM platform). 4 Days
Metro NOC Engineering NOC Tier 3 Engineer A four-day course where participants learn how to do various configuration, provisioning, operation and maintenance tasks using TNM, ENM WebGUI and ENM CLI. One day is devoted to fault-finding practice. The course consists of presentations and practical exercises. 4 Days
Metro Layer 2 Engineering NOC Tier 3 Engineer This four day course gives you an overview and practice in configuring the layer 2 features of EMXP and EDU products including: Overview of Ethernet protocol from MEF perspective, Overview of L2 products and features, Practice creating L2 services according to MEF network model, Practice creating services using MPLS-TP feature of EMXP cards, Practice with configuration of traffic policing and shaping, Practice configuring L2 resiliency features: LAG and ERPS, Practice using Ethernet OAM for monitoring the L2 network, and Practice setting up Management VLANs for inband management channels. 4 Days
Metro Network Advanced Design Network Planning This course is intended for those who want to learn how to calculate and dimension networks with optical amplifiers and ROADMs. It is suitable for network designers working with metro, regional or core DWDM networks.
This is a two-day course with a mix of theory and practical simulations related to amplified DWDM networks.
The course covers design rules for important design parameters for optical transmission, e.g. power levels, dispersion, PMD, noise. Design rules for 10G, 40G and 100G are included.
The course also includes a discussion on building networks with ROADMs, and ROADMs are used in many simulation examples.
2 Day

Infinera Long Haul (DTN-X) and Metro (TM Series) Combination Courses

Course Name Audience Type Course Description Course Length
LH and Metro Field Engineering Field Technician This five-day course focuses on the installation and configuration to build a complete 100G Metro Ring to DTN-X long haul optical network. It covers installation and configuration from a network element perspective including amplifiers and ROADMs. The course consists of presentations and practical exercises. Basic knowledge of SDH transmission, xWDM transmission and IP is expected in addition to practical knowledge of the operation and maintenance of an optical transmission network. 5 Days
LH and Metro NOC Engineering NOC Tier 3 Engineer A five-day course where participants learn how to perform complete management activities of an Infinera Long Haul Network and Metro Ring based on DTN-X and TM plaforms. Students will use the Infinera Management Suite to perform operations, administration, maintenance, and provisioning. In addition, the course will cover fault-finding and troubleshooting practice. 5 Days
LH and Metro Layer 2 Engineering NOC Tier 3 Engineer This four day course gives you an overview and practice in configuring the layer 2 features of DTN-X PXM, EMXP and EDU products including: Overview of Ethernet protocol from MEF perspective, Overview of L2 products and features, Practice creating L2 services according to MEF network model, Practice creating services using MPLS-TP feature of EMXP cards, Practice with configuration of traffic policing and shaping, Practice configuring L2 resiliency features: LAG and ERPS, Practice using Ethernet OAM for monitoring the L2 network, and Practice setting up Management VLANs for inband management channels. 5 Days

Training Locations

Our learning centers are located in:

Infinera HQ – Sunnyvale
140 Caspian Ct, Sunnyvale, CA 94089

Infinera EMEA HQ – London
125 Finsbury Pavement
London EC2A 1NQ, United Kingdom

Infinera Sweden – Stockholm
Fredsborgsgatan 24
SE-117 43 Stockholm

Infinera Asia – Hong Kong
Suite 1112
Cityplaza One
1111 King’s Road, Taikoo Shing, HongKong

Our Learning Centers are equipped with comfortable classrooms with all necessary amenities and a comprehensive lab fully equipped and designed to support hands on training for any of our courses.

World class, experienced instructors are there to motivate students in a relaxed, friendly learning environment and will get the best out of anyone’s ability. They gauge and assess learners understanding and progress and provide valuable feedback during the learning experience.

On-site Training

We can also bring the training to you. We are prepared to bring an instructor to any customer site in the world and offer our classes in multiple languages. All the student needs is a laptop with Internet access and we can connect back to our lab facilities for real-time hands-on administration training.

ELearning

eLearning saves you time and money. It reduces the time the learner spends away from their work environment and reduces travel costs; flexibility means students can learn when and where they want.

Our online eLearning is available with in-depth tutorials on the products and theory of operation as well as walkthroughs on field based activities such as commissioning and replacing modules; and remote NOC based activities covering circuit creation and troubleshooting.

Infinera’s Learning Portal is at https://infinera.csod.com | Email trainingsupport@infinera.com for account access information.

Whether standalone or blended with classroom training, eLearning provides learners with the ability to take refreshes whenever required, at the time and pace of their choosing. Our subscription based model means that learners will always be abreast of the latest changes in technology with constant updates to the eLearning portfolio.

Our Learning Management System measures learning activity and provides reports to track their progress so you will be confident of a return on investment.

eLearning Course Listing

Course Name Course Description Course Length
Introductory
Optical Basics Ten modules for the beginner to DWDM. These modules cover the key technologies and principles of DWDM ranging from fiber basics to current methods to maximize optical bandwidth 90 minutes
Site Visit Essentials An overview of the key recommendations when performing installation or maintenance work on Infinera equipment 45 minutes
Long Haul (DTN-X) Platform
DTN-X Turn Up and Test Videos A series of videos showing a summary of the turn up and test process for a DTN-X Chassis 45 minutes
DTN-X Hardware Overview An in-depth description of the hardware components of the XTC-4 and XTC-10 Chassis with coverage of related peripherals 60 minutes
DTN-X Theory of Operations Seven brief eLearning modules covering the hardware components, span connectivity, control plane, OTC, Per Module OTN, and PSK on the DTN-X platform 60 minutes
DTN-X Field Engineering Prerequisites Coverage of key concepts in DTN-X commissioning including XCM Bootup, GNM Essentials, Expansion chassis, BMM2C Configuration, and AOLX Configuration 45 minutes
DTN-X NOC Engineering Pre-Requisites Overview on common tasks performed within DNA (DTN-X Network Administration) including: creating a user, alarms, events, creating a circuit, circuit layouts, digital link viewer, and circuit diagnostic manager 60 minutes
Instant Bandwidth Licensing A tutorial on how to assign, transfer, and restore instant bandwidth licenses including an overview of how the license store tools are used 30 minutes
DTN Hardware Overview 15 brief modules covering descriptions of the hardware components of a DTN chassis 60 minutes
DTN Theory of Operations A comprehensive set of modules which covers the operations of optical networking in the DTN system including OTN functionality, Signal Flow, and Circuit Fundamentals 60 minutes
Metro (TM Series) Platform
Installation and Configuration Recorded video lectures and demos of installation and configuration tasks where participants follow using network diagrams and taking notes. It is based on the Installation and Configuration for Field Technicians instructor-led course. 4 hours
Basic Design Network design-related topics on the XTM Series. In the course, a hypothetical network is shown and how it can be expanded with new services and solutions that are relevant to access, metro and regional areas. 4 hours
Infinera Cloud
CloudXpress A series of modules covering the details of the Infinera CX product line from hardware overview to theory of operation to setup 45 minutes

Ordering and Pricing

Infinera uses a training unit system which can be applied to any course. The general “rule of thumb” is 10 units = $1,000 = 1 training day for 1 student. Per class pricing is also available and follows the rule of 50 units = $5,000 = 1 training day for a class (up to 8 students). eLearning pricing is based on either per curriculum pricing or annual subscriptions.

PON Item Name Description List Price
ICS-TRN-ELEARN-10 10 eLearning Training Units 10 eLearning Training Units (list price value $100 per unit) to be used for Infinera web-based Customer Training. May be used for annual eLearning subscriptions or other eLearning course access. Units expire one year from purchase. $1,000
ICS-TRN-ELEARN-UNL “Unlimited” site license for eLearning access eLearning site license based on annual subscription – Up to 500 users from single company can access all eLearning courses offered by Infinera for one year $75,000
ICS-TRN-UNIT-10 10 Training Units 10 Training Units (list price value $100 per unit) to be used for Infinera Customer Instructor-Led Training Classes. Classes offered at Infinera training centers, and/or customer sites (requires CSTS-TR-EXP to be added). Student registration must occur through Infinera Customer LMS. Units expire one year from purchase. $1,000
ICS-TRN-UNIT-50 50 Training Units 50 Training Units (list price value $100 per unit) to be used for Infinera Customer Instructor-Led Training Classes. Classes offered at Infinera training centers, and/or customer sites (requires CSTS-TR-EXP to be added). Student registration must occur through Infinera Customer LMS. Units expire one year from purchase. $5,000
ICS-TRN-EXP Trainer Travel Expense Variable rate trainer expense based on location and length of class. Quoted expense covers airfare, lodging, ground transportation, and meals AQ