Infinera Support Services

Contact our Technical Assistance Center: From North America: 877-463-5288 -- Outside North America: +1 408-572-5288
Customer Portal Log In

Technical Support

Real-world help. Whenever you need it.

Whether you need occasional advice, full-time help, or middle-of-the-night incident resolution, you can count on Infinera for support. With dedicated technical engineers available on-site or remotely—plus a whole world of tools and information online—you can keep your network running smoothly, so you can focus on running your business.

Metro Business Group Technical Support
Provides fast problem resolution and personal engagement to maximize your network performance and uptime.

Remote & On-Site Technical Support
Get the expert help you need, with a dedicated support engineer who’s part of your team.

Technical Assistance Center
Get connected to a senior engineer anytime you experience a problem. With 24/7 remote access, we’re here to get your case resolved quickly.