Infinera Support Services

Contact our Technical Assistance Center: From North America: 877-463-5288 -- Outside North America: +1 408-572-5288
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Maintenance Services

We’ve got you covered.

In a perfect world, nothing would ever go wrong. But this is the real world, and we’re committed to giving you real help, whether you need next-day hardware replacement, around-the-clock technical support, on-site, on-demand engineers, or extended warranties to protect your network investment.

Spares Management

Receive the hardware replacement parts you need, within four hours, or by the next business day.

First Line Maintenance

Let our on-site, on-demand technical engineers install your replacement parts—and get help sent right to your site within four hours, or by the next business day.

Hardware and Software Warranties

Know that your network investment is protected with our comprehensive warranties.

Software Subscription

Keep your software current with access to the latest Infinera enhancements and feature releases.