Our Commitment to
Customers and Partners

At Infinera we remain committed to bringing our customers and partners unwavering service excellence as we collectively face the ongoing challenges posed by the COVID-19 pandemic. Support for our global customers and partners and a vigilant focus on the health and well-being of our employees are our top priorities as we continue to navigate through the fluid developments affecting your own customers, employees, and stakeholders.

By relying on a world-class global services team, a very diverse supply chain, and our vertically integrated solutions, as well as by closely monitoring our supply on a daily basis, we believe we are well positioned to help you deliver continuous services to your end-user customers as traffic patterns shift and capacity surges on infrastructure networks.

At Infinera, we believe it is our mission to support you at times like these, and we want to remind you of the business continuity measures we are taking and key resources available to our global customers. In addition to direct support from your local sales teams, which you should continue to leverage as your first point of contact, we have established dedicated and enhanced customer service, technical support, and fulfillment teams to address critical network needs in uncertain times.

While the COVID-19 situation continues to evolve, we are committed to keeping you informed of relevant updates so we can work together to address your business-critical requirements. If you have any questions or concerns at any time, please do not hesitate to contact any of us directly or reach out to your local account or service representative.

With unwavering commitment to care for your business needs, we will continue to work relentlessly to support your organization, your network, your people, and your customers.