Alex Derecho is Senior Vice President (SVP) of Global Services at Infinera, a role he has held since October 2018. In this role he oversees services business development, the Technical Assistance Center (TAC) and professional services. He joined Infinera as SVP of Global Customer Service in January 2018.
From 2015 to 2018, Mr. Derecho was SVP, Global Service and Support at Harmonic, where he oversaw an array of service and support programs, including system design, service deployments, technical support and professional services. Earlier senior leadership roles included SVP of Customer Services at BigBand Networks, Vice President of Operations at Network Physics, Vice President of Global Services and Support at Harmonic and Senior Director of Worldwide Sales and Services at DiviCom before the company was acquired by Harmonic.
Mr. Derecho hold a B.S. in Mechanical Engineering from the University of Illinois and an M.S. in Technology Management from Pepperdine University.