Infinera Support Services

Contact our Technical Assistance Center: From North America: 877-463-5288 -- Outside North America: +1 408-572-5288

Technical Support

Real-world help. Whenever you need it.

Whether you need occasional advice, full-time help, or middle-of-the-night incident resolution, you can count on Infinera for support. With dedicated technical engineers available on-site or remotely—plus a whole world of tools and information online—you can keep your network running smoothly, so you can focus on running your business.

Technical Assistance Center
Get connected to a senior engineer anytime you experience a problem. With 24/7 remote access, we're here to get your case resolved quickly.

Remote & On-Site Technical Support
Get the expert help you need, with a dedicated support engineer who's part of your team.